| FAQ Categories | Total | |
| Billing - Getting Started/Account Setup - Authentication Keys - Billing and Payment Information - Account Mainteneance & Information - Password/Account Recovery | ||
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General Information
Shadowed Lands general information. |
0 |
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Account Security
Helpful guides on how to keep your account and characters safe. |
3 |
|
Authentication Keys
Look here if you are having problems finding or utilizing your Authentication Key. |
3 |
|
Trial Accounts
Look here to find answers for the most common questions in regards to the use of Trial Accounts. |
1 |
|
Billing and Payment Information
A list of known issues that may be encountered relating to the billing support process. |
2 |
|
Account Maintenance and Information
Guides on how to update and maintain your personal account information. |
1 |
| Technical - Shadowed Lands Downloader - Connection Issues - Crashes, Errors, Lockups - Installation Issues - Video and Sound Issues | ||
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Crashes, Error Message, and Lockups
Any sort of technical problem that occurs while Shadowed Lands is running. |
0 |
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Patching Issues
For problems receiving updates through the official Shadowed Lands Patcher. |
1 |
|
Connection Issues
If you are unable to connect successfully to the game servers. |
0 |
|
Game Issues and Workarounds
Problems that prevent you from accessing or using in-game features. |
0 |
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General Information
Miscellaneous information about the game and the website. |
2 |
|
Installation Issues
If you cannot get the basic game software fully installed, check here. |
0 |
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Video and Sound Issues
For any kind of slowdown, display problems, or issues affecting sound and music. |
0 |
| In Game - Game Knowledge - Quest Issues - Player Disputes - Character Problems - Guild Issues | ||
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Account
Look here for problems for your account such as changing your password |
0 |
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Bugs
Is your character stuck and can not move? Click here for more information! |
0 |
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Chat Commands
Information on how to communicate in the game |
1 |
|
Game Master Interaction
Information on how to Contact Game Masters and more. |
0 |
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General Information
Look here to find the most common issues people have while playing in-game. |
0 |
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Party / Grouping
Want to join a party? Check out this page for more information |
0 |
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Policies
Information about what to do if you are being harassed and more. |
0 |
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User Interface
A list of information on how to customize your interface and more |
0 |
| Patcher . | ||
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Tech Support
This section will show you all the tips and tricks to getting this patcher running again if you have had any problems before. |
0 |
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